PickPro

Delete Your PickPro Account

You can request permanent deletion of your PickPro account and associated personal data at any time. This page explains how to submit a request, what is deleted, and what may be retained for legal or compliance reasons.

1. How to Request Deletion

Users can request account deletion in either of the following ways:

Inside the PickPro app through Profile / Account settings, where the account deletion option is available; or
By emailing support@pickpro.ae from the email address linked to your PickPro account.

2. What Will Be Deleted

After a valid deletion request, PickPro will delete or permanently anonymize personal account data that is no longer required, including:

Profile information
Contact information
Profile photos and uploaded personal images
Saved addresses
Service preferences
Non-required account activity and associated personal data

3. What May Be Retained

Some information may be retained where required for legal, regulatory, fraud-prevention, safety, dispute-resolution, accounting, tax, or compliance purposes, including:

Transaction and payment records
Invoices
Booking records required for legal/compliance purposes
Fraud and safety records
Records required by applicable law

4. Retention Period

Processing within 30 days

Deletion requests will normally be processed within 30 days. Records that must legally be retained may be kept for the period required by applicable Pakistan law or other applicable legal/compliance obligations, after which they will be deleted or anonymized.

5. Contact

For deletion requests or questions

support@pickpro.ae

Questions? Contact support@pickpro.ae